SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store or register an account, we collect the personal information you give us such as your name, address and email address.

We monitor visitors on our websites and mobile apps and may use this data to improve our website performance and your experience with personalised content, promotions and campaigns, both on the website and through triggered email, SMS and direct mail (but only where you have agreed to these channels).

We collect information about your IP address which may be used to detect the organisation or ISP connecting to the site and an approximate geographic location.

If you are a customer or known contact you may be identified as having visited the site by virtue of either clicking through on emails, logging in or registering to use the website.

Email marketing: With your permission, we may send you emails about our store, new products and other updates. Permission for email marketing is granted after a customer requests to subscribe to our mailing list or after checking the box requesting email marketing during the checkout process. The information kept for the purpose of email marketing includes name (optional), last name (optional), and email address (mandatory) as informed by the customer.


SECTION 2 - CONSENT & ORDER PROCESSING


When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for the specific reason of he purchase of a product or service. Please note that it is not possible to place an order with us if you do not disclose valid and trustworthy information about billing and shipping details.

If we ask for your personal information for a secondary reason, like Newsletter marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. EcoHerbCare does not send unsolicited email marketing and, if you feel you are no longer interested in receiving news from us, you will be offered an easy way to unsubscribe from our mailing list at the bottom of every communication ("unsubscribe").

EcoHerbCare does not collect sensitive data ("special categories of personal data") about customers and will not request you to disclose any information that is not strictly necessary for placing an order with us or improving our services through cookies.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us


SECTION 3 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 4 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SECTION 5 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 6 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us